Wrong name on boarding pass

Funky_monkey said:Explain that this isn't you trying to scam them. Try saying you've made an honest mistake and you put your own name down twice. You won't be buying two seats for yourself. If they ask you to pay, politely ask to speak to their supervisor.

Dan said:

You would think their computer wouldn't accept the same name as both passengers surely ???

Dan said:
You would think their computer wouldn't accept the same name as both passengers surely ???

Mark said:£140 for a name change is simply extortion. The sooner the industry is moderated properly the better. What a joke!

GATES said:my mates boarding pass was wrong last week with ryan air it was his own fault and they just changed it for him for free

Dan said:
It's actually £110 for the name change but because I have already done on line check in it's another £30 to un-check him !
It's very close to the same price as a completely new ticket so I have decided to turn up and wing it, hope it doesn't get noticed or if it does just act thick and say I thought it was because he was a child travelling with his parent.
I just checked the small print and it's actually £15 to un-check someone, so the pushy guy on the phone was pulling a fast one unchecking the pair of us. Wonder if they are on commission and he could have changed the boarding pass for free if he really wanted to...

slimsim said:
What happens if you try and wing it, it gets noticed and you can't buy another ticket because the flight is full? You could end up having to buy 2 new tickets.
Personally, as has been suggested I'd call them, ask to speak to a manager and then try to appeal to their sense of reason. If there's no joy then simply pay the price and forget about it............or add it to the cost of the next Rolls that you sell!

Dan said:
he could have the seat I have already bought for him, so the flight can't be full.

slimsim said:
That's a good point, well made!
Fingers crossed, it works out one way or another. There's nothing worse than feeling like you're being taken advantage of due to a silly error, especially when you're sure the error's not on your part.